Digital Queuing
🏢 Client Overview
Lineberty is a SaaS application designed to revolutionize queue management through digital solutions.
By offering a suite of REST APIs—including Booking, Validation, and Display—Lineberty enables businesses to integrate virtual queuing directly into their mobile apps, web platforms, or on-site terminals.
Customers can book time slots, monitor wait times in real time, and receive notifications when it’s their turn—transforming the waiting experience into free time and improving operational efficiency
📇 Key Elements
| Category | Data |
|---|---|
| Client | Lineberty |
| Project Years | 2019, 2020, 2022, 2023 |
| Language | English |
| Tools and Frameworks | - Docusaurus 2.x → 3.x - Hugo - ReDoc |
| Approach | Docs-as-code methodology |
| Expertise | API documentation (REST APIs) |
| Collaboration Mode | Direct collaboration (no intermediary) |
🧩 Project Overview
Initial API Audit & Documentation
2019-2020
The Booking API enables organizations –such as retail centers, amusement parks, airports, and tourist sites– to create custom booking interfaces for mobile apps or on-site terminals.
As a consultant and technical writer specializing in API documentation and docs-as-code workflows:
- I recommended publishing both the user guide and API reference via a structured documentation website.
- I implemented a Hugo-based static site, combining Markdown for content and YAML for configuration.
- To optimize developer experience, I used the ReDoc plugin to render the OpenAPI specification, offering a superior UI compared to default Swagger interfaces.
- I gathered source material, authored clear and accessible English documentation, and created supporting diagrams to aid comprehension.
A New API to Document
2022
I documented the Validation API by conducting a thorough review of the Swagger specification and writing the user documentation in English.
As a consultant focused on user experience, technical standards, and scalability, I recommended migrating the documentation from Hugo to Docusaurus v2—a modern React-based framework ideal for structured, developer-friendly content.
Key advantages included improved navigation and search, flexible styling and customization, ongoing updates, and seamless integration of Lineberty’s OpenAPIs via the ReDocusaurus plugin.
This migration enabled a complete revamp of the documentation: I restructured content, redesigned the homepage, introduced new visual elements, and enhanced usability with clear diagrams and icons.
Complete Review
2023
Complete review of Lineberty's Developer Documentation.
- Upgrade to Docusaurus v3.
- Design & accessibility Upgrade, including a CSS complying with French RGAA Web accessibility criteria.
- Full content review, including new diagrams.
👩💻 My Role
Working with Lineberty gave me the opportunity to leverage my API documentation skills and docs-as-code experience in a collaborative, developer-focused environment.
- I led the API documentation overhaul using Swagger and ReDoc templates.
- I migrated legacy documentation from Word to Hugo then Docusaurus, upgrading navigation and accessibility continuously.
- I implemented RGAA-compliant CSS for improved user experience.
- I conducted audits and authored English-language technical content tailored to developer needs.
🛰️ Technologies & Tools
Docusaurus, Hugo, REST API, Swagger, ReDoc, Visual Studio Code, Markdown, Draw.io, GitHub, Sourcetree, English.