Customer Relationship Management (CRM)
Created the documentation portal for Coheris CRM Suite by ChapsVision to strengthen customer engagement and efficiency.
Developer documentation for APIs & SDKs: User and reference docs for technical applications, from cloud computing to data-driven systems.
View all tagsCreated the documentation portal for Coheris CRM Suite by ChapsVision to strengthen customer engagement and efficiency.
Created docs site for Acklio's Developer Program, a French LPWAN start-up whose SCHC tech became an IETF RFC standard in 2020.
Created the first documentation for a French platform of data intelligence, focused on secure large-scale data preparation and exploration.
API docs for Lineberty, a SaaS solution for digital queue management that streamlines customer flow and enhances user experience.
Authored first docs for Heex Technologies' Smart Data platform, turning raw data into insights to boost AI in robotics, mobility, and industry.
Freelance Technical Writer & Translator, crafting B2B/B2C reference and user guides, booklets, and online docs for 30+ companies in Europe.
CoffeeCup's motto since 2019: 'Technical Writing is the Twin of Programming'. Both solve problems and bring clarity to complexity.
User-centric documentation using scenarios, visuals, and clear, precise, and instructive writing that supports your software.
Clear, user-focused GUI docs guiding users through software with scenarios, visuals, and UX-aware writing crafted with empathy and precision.